Terms and Conditions

Last Updated: January 15, 2025

Acceptance of Terms

By accessing and using the Luxanvia website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, please do not use our website or services.

Reservations and Booking

To make a reservation at any Luxanvia property, you must:

  • Provide accurate and complete information
  • Be at least 21 years of age
  • Have a valid method of payment
  • Accept our Cancellation Policy

All reservations are subject to availability and confirmation. We reserve the right to refuse service to anyone for legitimate reasons.

Check-In and Check-Out

Standard check-in time is 3:00 PM, and check-out time is 11:00 AM local time. Early check-in and late check-out requests are subject to availability and may incur additional charges.

Guest Conduct

Guests are expected to conduct themselves in a respectful manner that does not interfere with other guests' enjoyment. We reserve the right to evict guests who:

  • Engage in disorderly, disruptive, or dangerous behavior
  • Damage property or facilities
  • Violate our Responsible Gaming Policy
  • Break applicable laws or regulations

Payment and Fees

All rates are quoted in the local currency of the property and may be subject to additional taxes and fees. We accept major credit cards, and a valid card is required at check-in for incidental charges.

Cancellations and Refunds

Cancellation policies vary by property and rate type. Please refer to our Cancellation Policy for detailed information. No-shows may be charged the full amount of the reservation.

Property Rules and Policies

Each Luxanvia property has specific rules regarding:

  • Smoking, including designated smoking areas
  • Pet policies and service animals
  • Use of facilities and amenities
  • Noise and quiet hours

These policies are available at each property and must be adhered to during your stay.

Privacy and Data Protection

We collect and process personal data in accordance with our Privacy Policy and applicable laws.

Intellectual Property

All content on the Luxanvia website, including text, graphics, logos, images, and software, is the property of Luxanvia and is protected by copyright, trademark, and other intellectual property laws.

Limitation of Liability

Luxanvia shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from the use or inability to use our services, or for any loss or damage to personal property at our properties.

Force Majeure

Luxanvia shall not be liable for any failure to perform due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, lockouts, or other labor disputes.

Dispute Resolution

Any dispute arising from these Terms shall be resolved through negotiation, mediation, and, if necessary, arbitration.

Changes to Terms

We reserve the right to modify these Terms at any time. The updated version will be effective as of the "Last Updated" date.

Contact Us

If you have questions regarding these Terms, please contact us.