Privacy Policy

Last Updated: January 15, 2025

Introduction

Luxanvia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our properties.

Information We Collect

We may collect personal information that you provide directly to us, such as:

  • Contact information (name, email address, telephone number)
  • Demographic information (gender, date of birth)
  • Reservation details (arrival/departure dates, special requests)
  • Payment information
  • Preferences and interests
  • Communication preferences

How We Use Your Information

We may use the information we collect about you for various purposes, including:

  • Process reservations and requests
  • Communicate with you
  • Personalize your experience
  • Improve our services
  • Send promotional materials
  • Conduct analytics and research
  • Comply with legal obligations

Information Sharing

We may share your information with:

  • Service providers who perform services on our behalf
  • Business partners for joint marketing efforts or promotions
  • Legal authorities when required by law
  • In connection with a business transaction (e.g., merger or acquisition)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to optimize your experience on our website. For more information about our use of cookies, please see our Cookie Policy.

Your Choices

You have certain choices regarding the information we collect and how it is used:

  • Opt-out of marketing communications
  • Update or correct your personal information
  • Request deletion of your personal information
  • Disable cookies through your browser settings

Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.

International Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us.